Frequently Asked Questions

A – You order online (signature meals, custom meals, meal plans, items by the pound, snacks, and beverages) and choose pickup (at our store in East Haven or Cromwell) or delivery.

Unless you have specified a later delivery date, your food will be ready in 2 days.

Pop our meals into the microwave or oven and enjoy!

TIP - Platinum Prep also offers signature meals in the store, prepped fresh daily, so if you forget to order, or you want your food today, just stop by and choose from our "Grab n Go" case!